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- What is a domain name?
- How do I change the Start or Home Page which appears when I open my Web Browser?
- Why am i receiving Web Browser Error Message - Illegal Opertaion/Shutdown?
- I'm new to the Internet. How do I find something on the web?
- Where can i get my own email account?
Category: PC&Windows Troubleshooting
- What to do about a Page-fault, Illegal operation, or Fatal exception Error
- How do I protect myself against email viruses (such as worms)?
- When I choose "Shut Down" from the Start Menu, my computer hangs at the "Please Wait" screen
- I get a 'File not found' message when I try to start any program
- I want to add a joystick to my computer, but I don't know how to install my Gameport drivers.
- How do I properly install software?
- How do I properly uninstall software?
- My computer runs a lot slower than it did when new, and I get random errors, especially when on the internet. Also, if I run scandisk, it says that scandisk has restarted 10 times because a program is writing to the drive.
Category: Computer Viruses
- Can I get a virus?
- What steps should be taken in diagnosing and identifying viruses?
- What are computer viruses and why should I worry about them?
- What is a Trojan Horse?
- What are the main types of PC viruses?
- What is a stealth virus?
- What is a polymorphic virus?
- What is a sparse infector?
- What is a companion virus?
- What is an armored virus?
- Miscellaneous Jargon and Abbreviations
- Could an anti-viral program itself be infected?
- What is the best way to remove a virus?
- How can I make my computer hacker proof?
- Since I got a personal firewall for my computer I noticed that my firewall is logging many hack attempts on my computer daily. Is this normal?
- What should I do if my firewall detects a virus, worm, or trojan horse?
- What exactly does a firewall do?
- If I have a firewall do i still need anti-virus, and anti-trojan software on my computer?
- What is an "in-modem" firewall?
- What does a router(hardware)do?
- What is a domain name?
A unique identifier for a site. For instance, anything that ends in .com or .net or .org, etc. The address "microdome.net" is a domain name.
- How do I change the Start or Home Page which appears when I open my Web Browser?
Use the following instructions to assign a specific Start or Home URL/web address to go to when you launch your Web Browser Applications.
For Internet Explorer 4.x
1. Open Internet Explorer (you do not need to be connected to the Internet)
2. Go to the View menu
3. Select Options
4. Click on the General tab.
5. See the Home page section.
Address -
You can enter the complete URL/web address of a specfic web site.
You can click on the "Use Current" button to select the page you are currently on. -or-
You can click on the "Use Defaut" button to select the page that was selected by IE. -or-
You can click on the "Use Blank" button to launch IE without having a page load during start-up.
For Netscape 4.x
1. Open Netscape (you do not need to be connected to the Internet)
2. Go to the Edit menu
3. Select Preferences
4. Click on the Navigator folder.
5. See the "Navigator starts with" section.
Select the option you want your Navigator to start with:
Blank Page - or
Home Page - or
Last Page Visited
6. See the "Home page" section.
If you have selected-
Blank Page
The Location entry area will be grayed out.
Home Page - For the Location entry you:
You can click on the "Use Current Page" button to select the page you are currently on. -or
You can browse your files for a specific file location - or
You can enter the complete URL/web address of a specfic web site.
Last Page Visited
The URL/web address of the last site you visited will appear in the Location entry area.
- Why am i receiving Web Browser Error Message - Illegal Opertaion/Shutdown?
This is a common error message that you may experience while using Netscape. There is a similar Internet Explorer Error Message and the same resolution may be tried with similar results. An occasional Illegal Operation error is nothing to worry about. Most of the time you can restart Netscape and it will run for a considerable time with no problem. If you are getting Illegal Operation errors on a regular basis there are some steps that you can take to remedy the problem. Please keep in mind that you will get a variety of error messages in Netscape including Illegal Operations if you are trying to run it on a computer that does not meet the Minimum System Requirements.
Step 1: Try clearing your Cache, History Folder and Temporary Internet Files.
When you visit a web site all of the information (pictures and HTML) are downloaded onto your hard drive and stored for future use. Depending on the Web Browser you are using these files are called Cache, History or Temporary Internet Files.
When you visit a web site your browser will check your hard drive to compare the files on the site with those on your drive to see if it needs to download them.
If you notice that browsing the Internet is becoming more sluggish or you are receiving an unusual amount of error messages you might want to consider clearing your Cache. If you have a limited amount of hard drive space or frequent sites with large graphics you should consider doing this on a fairly regular basis as preventative maintenance.
Step of Last Resort: Uninstalling and Reinstalling Netscape or Internet Explorer
Most of the time clearing the Cache will solve the problem. If the problem persists you may want to try reinstalling the software.
- I'm new to the Internet. How do I find something on the web?
There are many ways to find things on the web, but the best and most popular way is to use search engines and there are many search engines out there to use.
Search the Web by using Google: www.google.com
- Where can i get my own email account?
There are many places that offer free email accounts; MSN(hotmail), yahoo, and many more.
Category: PC&Windows Troubleshooting
- What to do about a Page-fault, Illegal operation, or Fatal exception Error
These errors are usually caused by a bug in software, where two applications (or drivers) try to use the same part of your memory. For the most part, these are intermittent errors, and aside from the annoyance, they can be ignored.
If, however, this is happening frequenty, it can be caused by anything, including bad RAM, buggy drivers, and disk errors (run SCANDISK to correct). The best strategy is to try to figure out how to reproduce the problem, and then contact the manufacturer of the offending product. Write the message down, but keep in mind that all of those numbers (memory addresses) are absolutely useless to you; don't bother recording them unless a technician specifically asks you to do so.
- How do I protect myself against email viruses (such as worms)?
Here are the top five things you can do to eliminate the risk of getting a virus over email. Note that installing antivirus software with an autoprotect feature will not protect you in all circumstances! (Rather, it will only give you a false sense of security.)
1. Don't open unknown email attachments.
2. Don't open unknown email attachments.
3. Don't open unknown email attachments.
4. Don't open unknown email attachments, no matter how appealing the message may be. If you're certain you want to open an email attachment, scan the file manually with your antivirus software before you open it (don't rely on the auto-scan).
5. Back up your computer often.
- When I choose "Shut Down" from the Start Menu, my computer hangs at the "Please Wait" screen
Most likely, one or more of your drivers is not allowing itself to be unloaded.
This, supposedly, is less of a problem in Windows 98 and Windows Me than in Windows 95 (most drivers are no longer unloaded when you shut down), but it still seems to trip up Windows from time to time.
Try hitting Enter when it hangs to "wake it up."
Try holding Shift while clicking Ok in the "Shut Down" dialog - this might allow you to shut down faster, and bypass whatever is causing your system to hang.
This can also happen if the sound file for Shutdown becomes corrupted. Double-click on the Sounds icon in Control Panel and remove or change the sound event for Shutdown.
- I get a 'File not found' message when I try to start any program
Do you get an error message telling you that Windows cannot find a certain file every time you try to start any program? It may be the result of a virus, or even (ironically) the result of a misconfiguration in an antivirus program.
Note: this is NOT the same as getting a "not found" error when trying to start a particular program. Use the following solution only if you get the message when you try to start any program.
The cause of this problem is an invalid entry in the HKEY_CLASSES_ROOT\ exefile\ shell\ open\ command Registry key. The correct data for the (Default) value should be "%1" %*
Of course, given the nature of the problem, you can't run Registry Editor (regedit.exe) to fix it directly. Note the following workaround: although you can't launch any programs directly (e.g. Notepad.exe), you can launch them by double-clicking on an associated document (e.g. readme.txt). Another example: you can't open a web browser directly, but you can select Run from the Start Menu, and then type "http://www.annoyances.org/" (without the quotes), and a browser will open!
The solution is to use our little patch: 07-102.inf. (Click the link to download.) If your browser asks you what it should do with the file, instruct it to save it to your desktop. If, instead, your browser simply displays the contents of the file in the browser window, select Save from the File menu, and save the file to your desktop.
Next, right-click the new 07-102.inf file, and select Install.
The fix should take effect immediately.
Note: although this fix will restore your ability to launch programs, it won't remove the cause of the problem. You should install antivirus software.
Note: A common cause of this problem is the SirCam virus. This virus is transmitted via email attachments, usually accompanying a message that reads, "I send you this file in order to have your advice." IMPORTANT: you will elminiate the risk of infecting your computer and helping to spread the virus if you don't open unknown email attachments.
- I want to add a joystick to my computer, but I don't know how to install my Gameport drivers.
If the gameport is built into your sound card, The drivers should already be installed with your sound card drivers. To check this, open control panel, double click system, click device manager, go down to sound,video and game controllers, click plus sign, and see if list includes Gameport joystick. If it is there, then your gameport drivers are installed. If not, you can install it from control panel, add new hardware.
- How do I properly install software?
There's at least 4 ways to install software. None are better than any others, just consider them options. Most of the time when you install software, you'll be prompted to close other applications. From my experience, this isn't a critical thing (Unless you're upgrading software like OFFICE Suite, in which case you HAVE to close them), but to be on the safe side, go ahead and close everything down but Windows. You'd paid the bucks for the software, you may as well give it your undivided attention while to install it.
Option 1 Open CD-ROM, insert Disk and if you have "autorun" on (this is usually a default setting), what for the installation wizard to come up. Follow the directions and you're on your way. You can during the installation process change exactly where you want to load the software, but expect to be prompted to load to your "C" drive. This in most cases is fine. Unless you're getting low on hard drive pace on the "C" (in which case you've got other issues to address), let it load where it wants.
Option 2 Open CD-ROM, insert Disk. If autorun doesn't start the installation process, then you can go into Windows Explorer and look for either a setup.exe or install.exe file on the CD itself. Double - click that file and you're on your way.
Option 3 This option works whether loading software from a floppy or a CD. Hit you start button and slide up to the RUN line and click it. In the pop-up window you'll have the chance to browse a drive for the setup or install files mentioned above. Find that file, click on it and you'll be back to the RUN pop-up windows. From there just hit OK and let it load.
Option 4 Double click on My Computer. Double click on Control Panel. double click on ADD/REMOVE programs. Click on the install button and you get a pop-up windows asking for you to insert the floppy or CD into the drive. Hit the "next" button & your system will look on both CD-ROM and floppy drives for a file to start loading the software. When it finds it hit finish and it will load.
Installing software is pretty easy. The makers of the software design it so it's easy to load for a reason They want you to be happy with their product and they don't want you to have to jump through hoops to load their software or you may not feel good about it being on your hard drive and won't use it.
- How do I properly uninstall software?
There are basically three proven ways to successfully remove software you don't need anymore. But the most important thing to remember is DO NOT just delete folders unless your positive that's exactly what you want to do. There may be many reasons why you'd want to take software out, freeing up hard drive space is the most common reason. But there are right ways, and wrong ways to accomplish this.
Version 1: Double click on My Computer. Double click on Control Panel. Double click on ADD/REMOVE Programs. >From here you'll be able to pick and choose from a list of install software what you want to delete. Just click on the desired software and hit the button add/remove.
Version 2: Click on your start button. Slide up to programs. Slide over to the software listed you want to uninstall. Look for an option to uninstall right there and click on it. Follow directions from there (since they can be different).
Version 3: Buy and install the program Uninstaller. After installation, open the program and click on the button REMOVE. From there you'll be able to again pick and choose which software you want to get rid of. This option is the most preferable, IMHO, of all these since this program is designed to clean all files associated with the software as long as you don't protect them within Uninstall itself...including registry entries which is VERY important.
The biggest concern is the way software is loaded when installed. I refer to this as an "octopus effect" where files are thrown all over your hard drive (and your registry) for the program to work. This is needed for the software to run at it's peek performance level. The main difficulty when uninstalling a program is it's difficult to remove all files that were loaded unless you make a concerted effort to go after them. One final note, after uninstalling a program, go ahead and run a defrag (or disklite if on Windows NT) to get you hard drive cleaned. Uninstalling can leave major openings in your hard drive that will have a negative impact on the performance of the entire computer if left unchecked. Defrag fixes that.
- My computer runs a lot slower than it did when new, and I get random errors, especially when on the internet. Also, if I run scandisk, it says that scandisk has restarted 10 times because a program is writing to the drive.
Your symptoms are classic case of low resources. First, Rightclick My Computer, click properties, perfomance. Check Resources in this window. If less than 85%, you have too much running in background. Before running scandisk, press Ctrl,Alt,Del to bring up Close Programs. (DoNot press Ctrl,Alt,Del twice in a row, or system will reboot). In Close Programs, end task on all items except Explorer and Systray. Set screen saver to none, and then run scandisk. To tune your Resources to maximum, type msconfig in Run line, click startup tab, and uncheck all items except System Tray, Scan Registry, Task Monitor, Load Power Profile. Click OK, and Re-start computer. Check resources when booted up again, and they will be above 90%. You can go back into msconfig, startup later and enable any items you find you cannot live without.
- Can
I get a virus?
Yes, everyone that has a
computer is capable of getting a computer
virus.
- What
steps should be taken in diagnosing and identifying
viruses?
The best option would be
to scan your system with an up-to-date AV(Anti-Virus
program).
- What
are computer viruses and why should I worry
about them?
A COMPUTER VIRUS is a computer
program that can infect other computer programs
by modifying them in such a way as to include
a (possibly evolved) copy of itself. Note:
that a program does not have to perform
outright damage (such as deleting or corrupting
files) in order to to be called a "virus".
Many people use the term loosely to cover
any sort of program that tries to hide its
(malicious) function and tries to spread
onto as many computers as possible. Be aware
that what constitutes a "program" for a
virus to infect may include a lot more than
is at first obvious - don't assume too much
about what a virus can or can't do! These
software "pranks" are very serious they
are spreading faster than they are being
stopped, and even the least harmful of viruses
could be fatal. For example, a virus that
stops your computer and displays a message,
in the context of a hospital life-support
computer, could be fatal. Even those who
created the viruses could not stop them
if they wanted to; it requires a concerted
effort from computer users to be "virus-aware",
rather than the ignorance and ambivalence
that have allowed them to grow to such a
problem.
- What
is a Trojan Horse?
A TROJAN HORSE is a program
that does something undocumented which the
programmer intended, but that the user would
not approve of if he knew about it. According
to some people, a virus is a particular
case of a Trojan Horse, namely one which
is able to spread to other programs (i.e.,
it turns them into Trojans too). According
to others, a virus that does not do any
deliberate damage (other than merely replicating)
is not a Trojan. Finally, despite the definitions,
many people use the term "Trojan" to refer
only to a *non-replicating* malicious program,
so that the set of Trojans and the set of
viruses are disjoint.
- What
are the main types of PC viruses?
Generally, there are two
main classes of viruses. The first class
consists of the FILE INFECTORS which attach
themselves to ordinary program files. These
usually infect arbitrary .COM and/or .EXE
programs, though some can infect any program
for which execution is requested, such as
.SYS, .OVL, .PRG, & .MNU files. File infectors
can be either DIRECT ACTION or RESIDENT.
A direct- action virus selects one or more
other programs to infect each time the program
which contains it is executed. A resident
virus hides itself somewhere in memory the
first time an infected program is executed,
and thereafter infects other programs when
*they* are executed (as in the case of the
Jerusalem) or when certain other conditions
are fulfilled. The Vienna is an example
of a direct-action virus. Most other viruses
are resident. The second category is SYSTEM
or BOOT-RECORD INFECTORS: those viruses
which infect executable code found in certain
system areas on a disk which are not ordinary
files. On DOS systems, there are ordinary
boot-sector viruses, which infect only the
DOS boot sector, and MBR viruses which infect
the Master Boot Record on fixed disks and
the DOS boot sector on diskettes. Examples
include Brain, Stoned, Empire, Azusa, and
Michelangelo. Such viruses are always resident
viruses. Finally, a few viruses are able
to infect both (the Tequila virus is one
example). These are often called "MULTI-PARTITE"
viruses, though there has been criticism
of this name; another name is "BOOT-AND-FILE"
virus. FILE SYSTEM or CLUSTER viruses (e.g.
Dir-II) are those which modify directory
table entries so that the virus is loaded
and executed before the desired program
is. Note that the program itself is not
physically altered, only the directory entry
is. Some consider these infectors to be
a third category of viruses, while others
consider them to be a sub-category of the
file infectors.Category: Computer
Viruses
- What
is a stealth virus?
A STEALTH virus is one which
hides the modifications it has made in the
file or boot record, usually by monitoring
the system functions used by programs to
read files or physical blocks from storage
media, and forging the results of such system
functions so that programs which try to
read these areas see the original uninfected
form of the file instead of the actual infected
form. Thus the viral modifications go undetected
by anti-viral programs. However, in order
to do this, the virus must be resident in
memory when the anti-viral program is executed.
Example: The very first DOS virus, Brain,
a boot-sector infector, monitors physical
disk I/O and re-directs any attempt to read
a Brain-infected boot sector to the disk
area where the original boot sector is stored.
The next viruses to use this technique were
the file infectors Number of the Beast and
Frodo (= 4096 = 4K). Countermeasures: A
"clean" system is needed so that no virus
is present to distort the results. Thus
the system should be built from a trusted,
clean master copy before any virus-checking
is attempted; this is "The Golden Rule of
the Trade." With DOS, (1) boot from original
DOS diskettes (i.e. DOS Startup/Program
diskettes from a major vendor that have
been write-protected since their creation);
(2) use only tools from original diskettes
until virus-checking has completed.
- What
is a polymorphic virus?
A POLYMORPHIC virus is one
which produces varied (yet fully operational)
copies of itself, in the hope that virus
scanners (see D1) will not be able to detect
all instances of the virus. One method to
evade signature-driven virus scanners is
self-encryption with a variable key; however
these viruses (e.g. Cascade) are not termed
"polymorphic," as their decryption code
is always the same and thus can be used
as a virus signature even by the simplest,
signature- driven virus scanners (unless
another virus or program uses the identical
decryption routine). One method to make
a polymorphic virus is to choose among a
variety of different encryption schemes
requiring different decryption routines:
only one of these routines would be plainly
visible in any instance of the virus (e.g.
the Whale virus). A signature-driven virus
scanner would have to exploit several signatures
(one for each possible encryption method)
to reliably identify a virus of this kind.
A more sophisticated polymorphic virus (e.g.
V2P6) will vary the sequence of instructions
in its copies by interspersing it with "noise"
instructions (e.g. a No Operation instruction,
or an instruction to load a currently unused
register with an arbitrary value), by interchanging
mutually independent instructions, or even
by using various instruction sequences with
identical net effects (e.g. Subtract A from
A, and Move 0 to A). A simple-minded, signature-based
virus scanner would not be able to reliably
identify this sort of virus; rather, a sophisticated
"scanning engine" has to be constructed
after thorough research into the particular
virus. The most sophisticated form of polymorphism
discovered so far is the MtE "Mutation Engine"
written by the Bulgarian virus writer who
calls himself the "Dark Avenger". It comes
in the form of an object module. Any virus
can be made polymorphic by adding certain
calls to the assembler source code and linking
to the mutation-engine and random-number-generator
modules. The advent of polymorphic viruses
has rendered virus-scanning an ever more
difficult and expensive endeavor; adding
more and more search strings to simple scanners
will not adequately deal with these viruses.
- What
is a sparse infector?
The term "SPARSE infector"
is sometimes given to a virus which infects
only occasionally, e.g. every 10th executed
file, or only files whose lengths fall within
a narrow range, etc. By infecting less often,
such viruses try to minimize the probability
of being discovered by the user.
- What
is a companion virus?
A COMPANION virus is one
which, instead of modifying an existing
file, creates a new program which (unknown
to the user) gets executed by the command-line
interpreter instead of the intended program.
(On exit, the new program executes the original
program so that things will appear normal.)
The only way this has been done so far is
by creating an infected .COM file with the
same name as an existing .EXE file. Note
that those integrity checkers which look
only for *modifications* in *existing* files
will fail to detect such viruses. (Note
that not all researchers consider this type
of malicious code to be a virus, since it
does not modify existing files.)
- What
is an armored virus?
An ARMORED virus is one
which uses special tricks to make the tracing,
disassembling and understanding of their
code more difficult. A good example is the
Whale virus.
- Miscellaneous
Jargon and Abbreviations
BSI = Boot Sector Infector:
a virus which takes control when the computer
attempts to boot (as opposed to a file infector).
CMOS = Complementary Metal Oxide Semiconductor:
A memory area that is used in AT and higher
class PCs for storage of system information.
CMOS is battery backed RAM (see below),
originally used to maintain date and time
information while the PC was turned off.
CMOS memory is not in the normal CPU address
space and cannot be executed. While a virus
may place data in the CMOS or may corrupt
it, a virus cannot hide there. DOS = Disk
Operating System. We use the term "DOS"
to mean any of the MS-DOS, PC-DOS, or DR
DOS systems for PCs and compatibles, even
though there are operating systems called
"DOS" on other (unrelated) machines. MBR
= Master Boot Record: the first Absolute
sector (track 0, head 0, sector 1) on a
PC hard disk, that usually contains the
partition table (but on some PCs may simply
contain a boot sector). This is not the
same as the first DOS sector (Logical sector
0). RAM = Random Access Memory: the place
programs are loaded into in order to execute;
the significance for viruses is that, to
be active, they must grab some of this for
themselves. However, some virus scanners
may declare that a virus is active simply
when it is found in RAM, even though it
might be simply left over in a buffer area
of RAM rather than truly being active. TOM
= Top Of Memory: the end of conventional
memory, an architectural design limit at
the 640K mark on most PCs. Some early PCs
may not be fully populated, but the amount
of memory is always a multiple of 64K. A
boot-record virus on a PC typically resides
just below this mark and changes the value
which will be reported for the TOM to the
location of the beginning of the virus so
that it won't get overwritten. Checking
this value for changes can help detect a
virus, but there are also legitimate reasons
why it may change (see C11). A very few
PCs with unusual memory managers/settings
may report in excess of 640K. TSR = Terminate
but Stay Resident: these are PC programs
that stay in memory while you continue to
use the computer for other purposes; they
include pop-up utilities, network software,
and the great majority of viruses. These
can often be seen using utilities such as
MEM, MAPMEM, PMAP, F-MMAP and INFOPLUS.
- Could
an anti-viral program itself be infected?
It sure can. Your AV program
is just that - a program, just like any
other program that you might have on your
system. It is not immune to infection.
- What
is the best way to remove a virus?
Even if you have a boot
sector infector, reformatting the hard drive
is an absolute LAST resort. Regardless of
what you may have been told, it's VERY unlikely
that you will EVER need to do this. Most
viruses can be removed by AV programs, or
by replacing the infected files with clean,
reliable backups. A far cry simpler than
reformatting the hard drive and then re-installing
all your software.
- How can I make my computer hacker proof?
The only way to make your computer completely hacker proof is to turn it off or disconnect it from the Internet. The real issue is how to make your computer 99% hacker proof. An unprotected computer connected to the Internet via broadband (cable, DSL) is like leaving your car running with the doors unlocked and the keys in it which a thief might interpret as "please steal me". Locking a car, using a "club" or installing a security system makes stealing a car more difficult. A broadband Internet connection is easier to hack because it is "always-on" and often has a static IP address. This means that once a hacker or script kiddie finds your computer, it is easier to find it again. Most 56k dial-up Internet connections use a new IP address each time you connect which makes it much harder to find your computer again unless a trojan horse has been installed which can phone home each time you connect.
Using personal firewall, anti-virus, anti-trojan and privacy software will protect your computer and data from most, if not all, script kiddies, commercial data collectors and malware (virus, worm & Trojan horse) if you install them correctly and keep them updated. If you are connecting two or more computers to the Internet, you should also use a hardware router with firewall features. These products provide adequate protection because most "attacks" are impersonal. That is, the attackers are not targeting your computer but are looking for any easy mark connected to the Internet. If you make it difficult for them to find and gain entry to your computer, they will most likely leave you alone.
If a real hacker decides to attack your computer, you can make it difficult for him/her but if he/she is good, they will likely find a way in. That is why large organizations have computer security staff and consultants working 24/7 to protect their computer networks. Unless a hacker has some reason to make a personal attack on your home or SOHO computer, you should not worry too much about a direct assault. Telecommuters are a special case because they are working at home but are also connected to their organization's network. If you are a telecommuter or thinking about becoming one, contact your computer security staff for advice.
- Since I got a personal firewall for my computer I noticed that my firewall is logging many hack attempts on my computer daily. Is this normal?
Many people are shocked at how many incoming and/or outgoing security alerts they get after installing their first firewall (depending on its features) because they had no idea of what was going on around them. So this is perfectly normal. The good news is that if your personal firewall gives an alert, your computer is usually protected.
- What should I do if my firewall detects a virus, worm, or trojan horse?
See our Computer Viruses FAQ for more information on viruses, worms, and trojan horses.
- What exactly does a firewall do?
Protecting your computer from intrusion (scanning or attack) by hackers or script kiddies while it is connected to the Internet.
- If I have a firewall do i still need anti-virus, and anti-trojan software on my computer?
YES!...to make your computer as secure as possible you need all three(a firewall, anti-virus, and anti-trojan software).
- What is an "in-modem" firewall?
It's a service offered by a few broadband Internet service providers that puts a firewall into your modem.
- What does a router(hardware)do?
It sits between your modem and your computer or your network. It is hard to hack your computer or a network when it is hidden behind a hardware box.
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